🔒 Privacy Policy – JustCrew

Effective Date: July 10, 2025

At Just Crew, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website or use our event staffing services in the UK.

By visiting www.justcrew.co.uk or using our services, you agree to the practices described here.

1. Who We Are

Just Crew is a London-based company providing expert crew staffing and logistics for events, exhibitions, and activations.

• Company Name: Just Crew LTD

• Email: [email protected]

• Phone: +44 7405 435377

• Office Address: 61 Charford Road, London, England, E16 1QQ

2. What Data We Collect

We collect and process the following data when you:

• Complete a contact or booking form

• Request a quote or consultation

• Use our services

• Browse our website

Data may include:

• Full Name

• Company Name

• Email Address

• Phone Number

• Event Location

• Project Dates

• Crew Requirements

• Any details provided through forms or WhatsApp chat

• Website usage data via cookies (e.g., device type, pages viewed)

3. Why We Collect Your Data

We collect your information to:

• Respond to your inquiries

• Provide accurate quotes or crew offers

• Deliver staffing services efficiently

• Manage crew assignments and project logistics

• Improve our website performance and services

• Comply with legal and tax obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

• Contractual necessity – To provide our services to you

• Legitimate interest – For business operations, improvement, and communication

• Consent – When you opt-in for updates or marketing

• Legal obligation – When required by UK law (e.g., invoicing, tax)

5. Data Retention

We store your data only for as long as necessary. Typically:

• Booking and inquiry data: Up to 24 months

• Financial/contractual data: Up to 6 years (for legal compliance)

After that, data is deleted or anonymized.

6. How We Protect Your Data

We use secure tools and protocols, including:

• SSL encrypted connections

• Protected forms and submissions

• GDPR-compliant web hosting

• Access control within our team

We never sell your data or use it outside the scope of agreed services.

7. Third-Party Services

We may share limited data with third parties to fulfill services, such as:

• Payment processors

• CRM/project management tools

• Legal, financial, or compliance partners

All third parties are GDPR-compliant and only process data under our instructions.

8. Cookies & Tracking

Our website uses cookies to:

• Monitor performance (e.g. Google Analytics)

• Improve user experience

• Enable live chat (WhatsApp)

You can reject non-essential cookies using our cookie banner or adjust browser settings.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Withdraw consent

• Object to certain uses

• File a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, email: [email protected]

10. International Transfers

We store and process your data in the UK. If any tools used process data outside the UK/EEA, we ensure appropriate legal safeguards are in place (e.g., Standard Contractual Clauses).

11. Updates to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on our website, with an updated “Effective Date.”

12. Contact Us

For questions or concerns regarding your data, contact:

📧 [email protected]
📞 +44 7405 435377
📍 61 Charford Road, London, England, E16 1QQ
🌐 www.justcrew.co.uk